Service requested: Purchase of item at the store and shipping it to a residence in another state.
On August 2013, I engaged Austin Troubleshooter to purchase a purse at the store which I has reserved.
This purse is a limited edition and I wanted it very badly especially at a irresistible sale price.
As incredulous as it sounds, this purse was the only one left for sale in the US stores.
Unfortunately, this particular store that had the purse was not able to ship the item to my residence.
Being in a city that was 18hrs away from the store, I had no choice but to engage a concierge to help me purchase and ship the item to my residence thereafter.
Among the quotes gotten from other concierge companies, Austin Troubleshooter's charges was the most reasonable and transparent.
I was very surprised that he accepted my request without questions and purchased the item at the store immediately even though my money order had not reached him yet. Even though I did not request for insurance on the bag, Mr. Jim also took the initiative to insure the purse and did not charge me extra for it.
Thank You so much for going the extra distance, Mr. Jim. :) I appreciate it very much.